In this class you can learn English for Customer Service. Participate by writing in the comments. Enjoy!
Lesson by
Robin
Lesson by
Robin
Vocabulary - Expressions for customer service
Pronunciation - American
In this class you can learn English for Customer Service. Participate by writing in the comments. Enjoy!
Robin
Robin is a dynamic English teacher from Texas. She loves dogs, reading, and live music.
Dear teacher,
Many thanks for your clear and helpful explanation about customer service.
I work in customer service within pharmaceutical industry. As you mentioned, there are several important aspects to consider when dealing with customers, especially the skills needed to manage angry or stressed clients. I’ll be honest that these situations are always challenging for me. I have just completed five years in the company, and although I feel more confident handling these situations, I am still learning every day and working on improving myself.
Thank you again for your support and guidance.
Looking forward to listening to you again.
Best regards,
Antonio
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