In this class you can learn English for Customer Service. Participate by writing in the comments. Enjoy!
Lesson by
Robin
Lesson by
Robin
Vocabulary - Expressions for customer service
Pronunciation - American
In this class you can learn English for Customer Service. Participate by writing in the comments. Enjoy!
Robin
Robin is a dynamic English teacher from Texas. She loves dogs, reading, and live music.
Very important for me, I like it thanks
For example we could say: Would you mind telling me some details about your claim or your customer account?…
How to respond: We do apologize for the negative experience you had with our product and we’ll do our best to sort all this out.
Asking for feedback: Please, feel free to contact us in case you need further information.
1) we can say: kindly please provide me your account number;
2) I understand your frustration and I’m here to help you;
3)Feel free to contact me again in case you need more assistance
I’m a social worker, and some times I need to talk with immigrants. The class explain how I can ask some personal informations. Thanks
We’re glad you found it helpful, Alessandra!
Very interesting lesson.
Thank you teacher.