In this class you can learn English for Customer Service. Participate by writing in the comments. Enjoy!
Lesson by
Robin
Lesson by
Robin
Vocabulary - Expressions for customer service
Pronunciation - American
In this class you can learn English for Customer Service. Participate by writing in the comments. Enjoy!
Robin
Robin is a dynamic English teacher from Texas. She loves dogs, reading, and live music.
Hi Teacher
Your advices are very important for me, we have to negociate contracts and many of this situations happens.
Thank you Robin for your good lesson.
For confirm a customer’s details I ask :
-May I have more information about what has happened .
– If angry customer’s ,I tell him :
You have every reason to be upset.
The last question,
Hew send feedback ,,you can also ask
How do you think we can improve our service?